Privacy Policy

Last Updated: 24 April 2026

This privacy policy explains how Physics With Keith (the “Data Controller”) collects, uses, and protects your personal data when you use our website and tuition services. We are committed to complying with the UK General Data Protection Regulation (UK GDPR).

1. What Data Do We Collect?

We collect the following information to provide our tuition services:

  • Identity Data: Name and date of birth (to ensure appropriate course placement).
  • Contact Data: Email address and parental contact details (where applicable).
  • Financial Data: We use Stripe to process payments. We do not store your full credit card details on our servers; however, we receive transaction metadata (e.g., your name, billing address, and the last 4 digits of your card).
  • Educational & Behavioral Data: Through Paid Memberships Pro and GamiPress, we track your membership level, course progress, and attendance logs (achievements).
  • Technical Data: IP address and browser type (via WordPress cookies).

2. How Do We Collect Your Data?

You provide most of this data directly when you:

  • Register for a membership or tuition group.
  • Log in and interact with lessons (logging attendance via GamiPress).
  • Communicate with us via email or social media.

We also receive data indirectly from:

  • Stripe: To confirm payment success.
  • Third-party tools: Isaac Physics, Whiteboard.fi, and YouTube (if you interact with our content there).

3. How and Why We Use Your Data

We process your data based on Performance of a Contract (to provide the tuition you paid for) and Legitimate Interests (to monitor student progress).

  • Enrollment: Managing your access via Paid Memberships Pro.
  • Progress Tracking: Using GamiPress to reward attendance and log achievements.
  • Communication: Sending lesson links, feedback, and course updates.
  • Marketing: Only if you have opted in, we may send you information about new courses. You can unsubscribe at any time.

4. How We Store and Share Your Data

Storage

Your data is stored in two primary locations:

  1. WordPress.com Servers: Your account profile, membership status, and GamiPress attendance logs are stored in our website’s database.
  2. OneDrive: Used for administrative records and backups of student work.
  3. Zoom Recordings (Astronomy Students only): If you participate in the GCSE Astronomy Observation Verification, a video recording of your session is captured. These recordings are stored with end-to-end encryption and are used solely for safeguarding and verification of academic integrity. They are not shared with third parties except where required for exam board audits or safeguarding reports. The sessions are recorded and stored on Zoom’s secure cloud servers. Zoom is a third-party processor based in the USA. We ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect this data. These recordings are set to “Private” and are only accessible by Keith.

Third-Party Processors

We share data with the following “Processors” to run the service:

  • WordPress.com: Website hosting.
  • Stripe: Payment processing.
  • Microsoft (OneDrive): Secure file storage.

We never sell your data to third parties.

5. Data Retention

We keep your personal data and attendance logs for one year after your last interaction with us. After this period, your account and associated GamiPress achievements will be permanently deleted unless we are legally required to keep financial records for longer (e.g., for tax purposes).

6. Children’s Privacy

Our services are often used by students under the age of 18.

  • Children under 13 are not permitted to use Physics With Keith.
  • We encourage parents to monitor their child’s use of the site and GamiPress “achievements.”

7. Your Data Protection Rights

Under GDPR, you have the right to:

  • Access: Request copies of your data.
  • Rectification: Ask us to correct any errors.
  • Erasure: Ask us to delete your data (the “right to be forgotten”).
  • Object/Restrict: Limit how we process your data.

To exercise these rights, email tutor@physicswithkeith.com. We will respond within 30 days.

8. Cookies

We use cookies to keep you signed in and to understand how you use the site. Since we host with WordPress.com, they manage the technical implementation of these cookies. You can set your browser to refuse cookies, but some parts of the site (like the membership area) may stop working.

9. How to Contact Us

If you have questions or wish to report a data breach, please contact: Email: tutor@physicswithkeith.com

10. Contacting the Authorities

If you feel we have not addressed your concerns, you have the right to complain to the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

Helpline: 0303 123 1113