Privacy Policy

This privacy policy will explain how Physics With Keith uses the personal data we collect from you when you use our website and services. This policy is in line with the General Data Protection regulation (GDPR). Physics with Keith takes the issue of your online privacy seriously. If you have any questions concerning our privacy policy that are not addressed here, please contact as below.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Physics with Keith collects the following data:

  • Name
  • Email address
  • The course you study
  • Performance data is via third party services and subject to their privacy policies

How do we collect your data?

You directly provide Physics With Keith with most of the data we collect. We collect data and process data when you:

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Communicate with Physics with Keith via social media platforms.

Physics with Keith may also receive your data indirectly from the following sources:

  • Isaac Physics
  • Patreon
  • Discord

How will we use your data?

Physics with Keith collects your data so that we can:

  • Enroll you in courses with your permission
  • Track your progress with your permission

Physics with Keith will not share your data with other companies so that they may offer you their products and services.

How do we store your data?

Physics with Keith securely stores your data on OneDrive.

Physics with Keith will keep your data for one year. Once this time period has expired, we will delete your data.

Marketing

Physics with Keith would like to send you information about products and services of ours that we think you might like.

You have the right at any time to stop Physics with Keith from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please email tutor@physicswithkeith.com with the subject line “Unsubscribe” and your email address and any data associated with it will be deleted within seven days.

What are your data protection rights?

Physics with Keith would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Physics with Keith for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Physics with Keith correct any information you believe is inaccurate. You also have the right to request Physics with Keith to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Physics with Keith erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Physics with Keith restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Physics with Keith’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Physics with Keith transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: tutor@physicswithkeith.com 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Physics with Keith uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in
  • Understanding how you use our website

The Physics with Keith website is hosted by WordPress, so management of cookies is handled by them.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Physics with Keith uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
  • Advertising – Physics with Keith uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Physics with Keith sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
  • The https://www.physicswithkeith.com website is hosted by WordPress. The WordPress Servers which host our website are located all around the world. Contact WordPress for details via https://wordpress.com/help/contact

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Physics with Keith website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Physics with Keith keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 6 May 2021.

How to contact us

If you have any questions about Physics with Keith’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: tutor@physicswithkeith.com 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Physics with Keith has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Telephone: 0303 123 1113
Live chat: https://ico.org.uk/global/contact-us/live-chat